Got Questions?

Frequently Asked Questions

Everything you need to know before you order.

Shipping & Delivery

We ship internationally with standard delivery in 7–30 business days.

Yes, free shipping on all orders over $50.

We ship from our international warehouse partners.

Not at the moment. We're working on expanding our shipping regions.

You'll receive a tracking link via email within 3–5 business days after placing your order.

Returns & Refunds

We offer a 30-day satisfaction guarantee from the date of delivery.

Contact us via our support email and we'll guide you through the process.

If your order hasn't arrived within 30 days, contact us and we'll investigate with our shipping partner.

Products

Yes, most of our products require no drilling or permanent installation.

Our lamps are USB-powered and work with any standard adapter.

No, all our candles are flameless LED — safe for any space.

Orders & Payment

We accept all major credit cards, PayPal, and Apple Pay.

Orders can be modified within 1 hour of placing them. Contact us immediately.

Yes, all payments are processed through Shopify's secure encrypted checkout.

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